FAQ

Q: Why should I see a specialist?

A: Sexual and genital problems may be difficult to diagnose and treat. It is important to see someone who specializes in this area.

Q: What is a Sexual Health Specialist?

A: Sexual Health Medicine is the medical specialty concerned with the diagnosis and treatment of infections and diseases of the genital area. A Sexual Health Specialist is the medical specialist you should consult if you have any significant problem with your genital area.

Q: Do you see both men and women?

A: Yes.

Q: Do I need a GPs referral?

A: We are happy to see patients without a referral. However in order to claim from your health insurer you may require a letter of referral from your GP.

Q: What does this service cost?

A: Charges vary according to the length of consultation and complexity of conditions.

A standard initial consultation is $250 and takes approximately 40 minutes to 1 hour. Follow up consultations are charged at $185. Minor procedures, dispensed medicines, and consumables carry an additional charge. Payment is expected at the time of consultation.

Q: Is this service covered by health insurance?

A: Yes. Sexual health receives part cover from health insurance providers. Cover may depend on your policy.

Q: Is there a free service?

A: There will be a free service provided by a public sexual health service. This is usually based at your local hospital or DHB. A current list of free public sexual health clinics around New Zealand can be found on the Auckland Sexual Health Service website.